Xyst undertook a comprehensive review of Council’s tree management/urban forest service within the Parks and Gardens Department, to assess organisational capability, service delivery, systems and data governance, policies and procedures, forward planning, and tree risk management practices.
The review evaluated the effectiveness of current operations against industry standards, statutory requirements and recognised best practice, identifying strengths, gaps, and opportunities for improvement.
The project included the development of a detailed findings report and practical improvement plan with prioritised recommendations, to support future service delivery and strategic decision-making.
