Olivia Conroy
Olivia is an outdoors enthusiast who is passionate about using geographical thinking to tackle issues relating to equity, sustainability, and resilience. Prior to joining Xyst, Olivia worked as an Outdoor Guide, before transitioning to a career in Local Government, and then Open Space planning consulting. Olivia has experience in developing and implementing community engagement plans, […]
Bi-Annual Service Contract Compliance and Performance Review
A bi-annual compliance and quality performance audit was conducted for the City’s 2 major service contracts for Open Space Maintenance and Amenity Tree Maintenance. The audit process included a forensic review of monthly contractor reports, previous audits, and past performance evaluations. Field inspections were also undertaken by Xyst Consultants to assess the quality and effectiveness […]
Development of Open Space Services Specification
The City of Port Phillip had sought to engage a suitably qualified and experienced consultant to assist in reviewing, developing, and producing detailed service contract specifications for a public tender. The tender was for the ongoing maintenance of open spaces across the municipality. Despite tight turnaround times, the Xyst team successfully delivered the documentation, leveraging […]
Cemeteries Network Masterplan
The Masterplan focused on the potential expansion of interments and the range of interment types across the three cemeteries: Bowen, Proserpine, and Collinsville. Xyst developed modern service options within the Masterplan’s framework and outlined layouts for each cemetery, taking into account plot types, arrangement, land management, access, shade, wayfinding, and ecological upgrades to create a […]
Cemetery Strategy 2025
Xyst developed a strategy to address the following three key elements: Legacy – assessing the Legacy of existing cemeteries, including their historical and cultural significance, community expectations and preservation needs as well as minimising operational costs and a strategy for making information available/visible; The Now – evaluating current infrastructure, operational efficiency, and regulatory compliance. This […]
Cemeteries Masterplan
Xyst conducted a review of interment trends, to predict the percentage of interments within the region’s cemeteries. This will support the development of options to inform the strategic and network framework Masterplan, and to guide the future expansion, development, and management of the Port Pirie regions’ cemeteries. This will provide high-quality spaces that; cater for […]
Aquatic Services Review
Xyst undertook an Aquatic Services review for the Broken Hill City Council. This involved engaging with council staff, elected members, user groups and the community to learn about what the Broken Hill Regional Aquatic Centre meant to them and what they would like to see happen there in the future. The review recommended the best […]
Play Value Assessments
Xyst completed a comprehensive assessment of over 200 playgrounds and skate facilities to evaluate their overall play value. As part of this project, we developed a set of agreed service levels to guide the appropriate scale and type of development for each playground category. These service levels helped define key elements, such as: • Target […]
Contract Specifications
Tree Management and Maintenance Xyst was engaged to assist Council in preparing their Tree Management and Maintenance Specifications. Following the unexpected withdrawal of the initially engaged Consultant, Xyst stepped in to ensure the project stayed on track. Within a tight timeframe of just three weeks, we successfully prepared and delivered comprehensive tender documentation. Our swift […]
Tree Maintenance Contract
Xyst revised the technical specifications and worked with Maribyrnong City Council to develop levels of service. This involved a thorough review of the existing specifications and the development of operational tasks into a tabulated and easily read format. For each maintenance operation, the specifications detailed the activities, best practice requirements, and the expected frequencies and […]
Service Review Assessment
Arboriculture (Tree Section) Xyst worked with Randwick City Council’s management and operational staff involved in the delivery of arboricultural services in the streetscape, identifying areas for improvement, operational excellence and efficiency in service delivery. Xyst conducted reviews, analysing the procedures and resources used, the asset information, current service levels, relevant policies and procedures and financial […]
Parks Asset Management Training
Xyst developed a face-to-face workshop, on the fundamentals to enhance maturity in Parks’ asset management across a diverse asset base, within the Greater Sydney Parklands. This training workshop was built on Asset Management for Parks and Community Facilities and is based on the IPWEA Practice Notes 10.3, IIMM, and NAMS series of guidelines, along with […]