Bi-Annual Service Contract Compliance and Performance Review

A bi-annual compliance and quality performance audit was conducted for the City’s 2 major service contracts for Open Space Maintenance and Amenity Tree Maintenance. The audit process included a forensic review of monthly contractor reports, previous audits, and past performance evaluations. Field inspections were also undertaken by Xyst Consultants to assess the quality and effectiveness […]
Development of Open Space Services Specification

The City of Port Phillip had sought to engage a suitably qualified and experienced consultant to assist in reviewing, developing, and producing detailed service contract specifications for a public tender. The tender was for the ongoing maintenance of open spaces across the municipality. Despite tight turnaround times, the Xyst team successfully delivered the documentation, leveraging […]
Water Features Risk Assessment

Xyst visited all 17 public water features within the scope of the project to assess risk. Xyst made site specific observations, detailed the risk at each site and made recommendations to reduce risk. These recommendations were then incorporated into the wider Water Features Maintenance and Improvement plan, helping to prioritise actions and allocate budgets for both […]
Lakeside Drive Playground

Xyst was engaged by the Mackenzie District Council to assist with the project management of the Lakeside Drive Playground. This project presented several challenges, including tight budget constraints, complex underground services, the nearby lake and roadway, contaminated soil, and the need to meet high accessibility standards. Gaining buy-in from both the local community and the […]
Water Features Maintenance and Improvement Plan

Xyst was engaged by Napier City Council to undertake a strategic assessment of the city’s 19 water features, which play a vital role in shaping Napier’s public realm, cultural heritage, and civic identity. The project aimed to evaluate the operational performance, financial sustainability, and future viability of these assets in light of increasing environmental pressures […]
Regional Open Space Maintenance

and Transfer Management Services Contract Xyst assisted Council with the procurement of open space maintenance and transfer management services for regional Tairāwhiti. This involved facilitating an open competitive tender process, including developing the procurement plan and draft contract, writing specifications, updating GIS mapping, preparing RFP documentation, and facilitating and moderating the evaluation. Xyst also provided […]
Management Agreement

Mainpower Stadium Xyst worked with the Waimakariri District Council and the North Canterbury Sport and Recreation Trust to review the operating model for the indoor stadium and worked with both parties to develop a more sustainable model. This ensured that the public and stakeholders received high quality service, the asset was well maintained and it […]
Play Value Assessments

Xyst completed a comprehensive assessment of over 200 playgrounds and skate facilities to evaluate their overall play value. As part of this project, we developed a set of agreed service levels to guide the appropriate scale and type of development for each playground category. These service levels helped define key elements, such as: • Target […]
Contract Specifications

Tree Management and Maintenance Xyst was engaged to assist Council in preparing their Tree Management and Maintenance Specifications. Following the unexpected withdrawal of the initially engaged Consultant, Xyst stepped in to ensure the project stayed on track. Within a tight timeframe of just three weeks, we successfully prepared and delivered comprehensive tender documentation. Our swift […]
Cleaning Contracts

Xyst supported the procurement of nine individual cleaning contracts. Key tasks included: – developed a centralised base contract document – developed work descriptions and specifications for each contract – developed tender documentation including the pricing schedule – held a suppliers briefing to provide an overview of the process and requirements for tendering
Building and Maintenance Contracts

Xyst supported the procurement of six individual building and maintenance contracts. Key tasks included: – developed a centralised base contract document – developed work descriptions and specifications for each contract – developed tender documentation including the pricing schedule – held a suppliers briefing to provide an overview of the process and requirements for tendering
Tree Maintenance Contract

Xyst revised the technical specifications and worked with Maribyrnong City Council to develop levels of service. This involved a thorough review of the existing specifications and the development of operational tasks into a tabulated and easily read format. For each maintenance operation, the specifications detailed the activities, best practice requirements, and the expected frequencies and […]