Parks Performance Assessments
The purpose of the parks performance assessment was to identify the strengths and weaknesses of each park, from a multi-faceted holistic perspective, and particularly from the users’ perspective. Recommendations to retain, change or assign (where none previously existed) service classifications for each park were made.
Playground Performance Assessment
Undertook an assessment of each playground using the Playable Space Assessment Tool, Play England 2009, which has been adapted by Xyst. The tool enabled an assessment to be made of location, play value and ancillary facilities to produce an overall percentage score for each playground, ranking each playground to enable priorities to be identified objectively […]
Botanic Gardens Staff Resourcing Review
Xyst provided an independent review of staffing resourcing to help the Parks and Open spaces department to determine appropriate resources and a structure for the Botanic Gardens in the future. There was only enough staff to perform basic maintenance of the gardens so Xyst carried out a benchmarking analysis to assess how other Botanic Gardens […]
Botanic Garden Education Program
Xyst analysed the current education program that Geelong Botanic Gardens was using and created an issues and opportunities report. The report identified a number of issues and opportunities, fundamentally identifying a lack of strategic direction for the program. It was recognised that a business plan was needed to address many of the key issues. The […]
Parks and Service Review
Xyst was brought in to undertake a service review of the Parks and Environment section based on a Council resolution of November 2018. We reviewed Kalamunda’s information with other Australian councils’ park provision, using Yardstick to produce a wide range of performance metrics to assess relative levels of service, performance and efficiency. We were also […]
Level of Service Summary
Xyst identified and developed Levels of Service through a series of staff workshops, assisted by an analysis of the current asset inventory and review of the contract specifications. The levels of service will address both development and operating levels of service and will be guided by an agreed strategic parks category framework that could be […]
Rural City of Murray Bridge – Water-Based Recreation Management Plan
Xyst developed the Management plan to help RCMB identify opportunities for rejuvenation along the Murray River Corridor, encompassing future potential for residential land uses and sustainable environmental management. Xyst participated in inception and research and consultation and assessments to deliver a final management plan. From this Xyst identified opportunities and constraints relating to a broad […]
Parks and Gardens Service Review
Xyst undertook a performance quality assessment of operations and maintenance standards across a sample of different parks categories with a geographic spread across the shire. This assessment enabled us to develop an overall result of 90% for parks within the Council’s authority. Following the assessment, key areas of improvement and success were identified. From this […]
Operations Levels of Service.
Xyst produced an operating levels of service guideline which focused on confirming scheduled maintenance tasks associated with grass, horticulture, sports areas, irrigation, furniture and structures, paths and hard surfaces, playgrounds, litter and refuse, trees, verges and firebreaks. Each of these areas had scheduled operations, such as grass height, and then each area had tasks assigned. […]
Contract Training Workshop
Xyst prepared and led a 3/4 day training session on contract management, contributing to cover contract management tasks including tender planning, specification writing, etc. Three main themes were delivered to staff; these were contract management, service delivery specifications and quality management.
Trails Operating Levels of Service
Xyst produced an operating level of service that was aligned with best practice guidelines which focused on confirming maintenance tasks associated with the trail network and identifying appropriate intervention tolerances, frequencies of operation, response times and deadlines associated with each task. Each level of service that was identified responded to the public use of the […]
Rural Townships Community Caretaker Performance Assessment
Xyst was engaged to undertake an independent mid-term audit and performance review of community caretaker contracts in place for parks and open space maintenance in rural townships across the Tairāwhiti Gisborne District. The project included developing and undertaking an audit/performance assessment of each of the nine contractor areas, interviews with the contractors who held open […]