Invercargill Cemetery Operations Review

Xyst was engaged in 2017 to undertake a review of cemetery operations at ICC and identified the existing processes used between staff and funeral directors were time consuming, expensive and had high risk of human error. There was no plans to update the Council’s corporate IT solution for cemetery bookings so Xyst identified a low […]

Cemetery Management Review

We reviewed the Council’s current bylaw, policy, standard operating procedures, forms, website and processes and practices. We have examined the Council’s current cemetery management module provided in Civica Authority and undertook a physical audit of records as they relate to interments in Charlton, Mataura, Gore and Pukerau cemeteries. We interviewed staff and funeral directors and […]

Standard Operating Procedure for Cemetery Interments

Xyst worked with the sextant to document current procedures and identify any areas of improvement. Industry best practice was reviewed to consider how current procedures stand with regard to health and safety, and risk minimisation.

Taupo District Cemetery Plan

The plan documented the management and capacity of each cemetery in the district, set levels of service for each cemetery and forecasted demand and capacity. Cemetery fees and charges were benchmarked across New Zealand using Yardstick

Cemetery Strategy

Xyst was engaged to help Port Pirie Council to have a region where all cemeteries are developed and maintained to create a pleasant, safe, peaceful and sustainable environment and all burials are managed with compassion, competency and efficiency. The development of this strategy provided a framework to ensure cemeteries continue to have space available to […]

Karl Nesbitt

I have over 30 years’ experience in the horticulture, parks and open spaces, community facilities and customer service sectors. I have been involved in contract management, business development and quality assurance programs such as Yardstick. You can contact me for help with Project management Asset management Environmental landscape Open space development Cemeteries and crematoria Community, […]

Mark Bruhn

I have worked in local government in Australia and Aotearoa New Zealand, more recently overseeing the governance structure, stakeholder engagement and staff leadership within a primary health network.  I bring a strong service delivery and customer relationship focus having worked closely with governance groups, elected members, tangata whenua, funding agencies and community networks. You can […]

Cemeteries

With the growing demand for land and space, we can provide you with efficient strategies and solutions for managing cemeteries

Mark Smith

As a Director, I am able to support clients in many ways with my specialities in asset management, procurement, maintenance contract options, service reviews and project management support. My experience allows me to be flexible in the options I provide for client support. I take a pragmatic and diligent approach to client queries, and having […]

Chris Rutherford

I founded Xyst in 2002 with a desire to establish a parks and community facilities company that could both meet the needs of local government and also provide an alternative safe and happy workplace for colleagues needing to take time out from the demands of local government. Since then we have grown the company to […]